It is Allowed to refund or exchange the product within 14 days from purchasing date in case the product is not used, in its original condition and not opened.
It is Allowed to refund or exchange the product within 30 days from purchasing date in case a clear defect existed due to manufacturing defect according to Article 13 from the executive regulations of consumer protection law No. 181 of 2018
In case paying through visa the money will be back the same way through bank
Vouchers are not exchangeable for cash
Products that can be opened once are not allowed to be returned such as batteries and cables unless there is a manufacturing defect within 30 days from purchasing date.
Computer software and digital cameras are not allowed to be returned
Devices such as (speakers and headphones) are not allowed to be returned unless there is a manufacturing defect within 30 days from purchasing date.